Dhaka Beat FAQ — answers to all your questions, right here

No. Dhaka Beat- allows only one account per person. If multiple accounts are detected, all of them will be permanently closed and any bonuses will be forfeited.

KYC (Know Your Customer) is the identity verification process. Before your first withdrawal, you'll need to submit a copy of your NID or passport. This keeps your account secure. Verification is typically completed within 24–72 hours.

On the login page Click the "Forgot Password" option. Enter your registered mobile number or email address. You'll receive an OTP or a reset link. Use it to set a new password. The entire process takes 3–5 minutes.

Some details such as your email and mobile number can be updated from Settings (OTP verification required). However, to change your name or date of birth, you'll need to contact the support team and provide a valid ID.

Deposits start from a minimum of BDT 300. Maximum limits vary by payment method. Check the payments page or ask via live chat for specific limits.

Mobile banking & e-wallets: usually within 1–5 minutes. Bank transfer: 1–3 business days. Debit/credit card: 1–2 business days. If your transaction is delayed by more than 30 minutes, please contact support with your transaction ID.

Dhaka Beat - charges no fees on deposits. However, your payment provider may apply their own charges — check with them directly for details.

The minimum withdrawal is generally BDT 500. This may vary depending on the method and your account level. For maximum limits, VIP page See.

The most common reasons for a rejected withdrawal are: (1) incomplete KYC verification, (2) unmet bonus rollover requirements, (3) incorrect bank details, (4) suspected account policy violations. If you run into an issue, contact us via live chat for details.

If no bonus is active, you can withdraw directly. However, if a bonus is active and you withdraw before meeting the rollover requirement, the bonus will be forfeited. Learn more in the Terms & Conditions, available.

A rollover requirement means you must wager the bonus amount a set number of times before you can withdraw. For example, a BDT 1000 bonus with a 20x rollover means you need to place a total of BDT 20,000 in bets. Each bonus has its own rollover terms.

Yes, Dhaka Beat- offers daily bonuses, weekly cashback, and special event promotions for regular members. Log in and visit the Promotions page to see all current offers.

A bonus may be cancelled if: (1) you withdraw before completing the rollover, (2) the bonus is used across multiple accounts, (3) the bonus expires, or (4) the terms and conditions are violated.

Yes, In Live Casino Play with real professional dealers in real time. Experience the thrill of a casino from home through high-definition video streaming.

Yes, Dhaka Beat- All slots and virtual games use certified RNG (Random Number Generator) technology, ensuring completely random and unbiased outcomes. In Live Casino, cards are dealt by real dealers to guarantee fairness.

VIP members enjoy: higher withdrawal limits, faster payment processing, exclusive bonuses, a dedicated account manager, invitations to special events, and elevated cashback rates.

VIP points are subject to specific expiry conditions. Points may expire if your account remains inactive for an extended period. To find out more, visit the VIP page or ask us in live chat.

Yes, the app gives you access to everything on the website — gaming, deposits, withdrawals, bonuses, and live support. You'll also get the added convenience of biometric login and push notifications.

First, make sure your phone has enough storage space. On Android, go to Settings → Security → Unknown Sources and enable it. If the problem persists, try downloading the APK file again. Still having trouble? Contact us via live chat.

If you suspect any suspicious activity, change your password immediately and notify us via live chat. Our security team will lock your account and launch an investigation right away.

Dhaka Beat- offers several responsible gaming tools, including deposit limits, session time limits, cooling-off periods, and self-exclusion. For more details, Responsible Gaming Read the page.